User Experience Testing
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User Experience Testing
“Design is not just what it looks like and feels like. Design is how it works.” -Steve Jobs
We go by these words and work towards ensuring all the emerging technologies like mobile/web apps, consumer applications, e-commerce platforms etc…are providing the best user experience for your customers.
Why should you invest in User Experience Testing?
- 88% of online customers say they wouldn't return to a website after having a bad user experience
- 52% of people say a bad user experience makes them lose faith in a company.
- 72% will tell 6 or more people about good experiences.
- For every dollar spent on providing a good UX, businesses receive $100 in return. (a 9,900% ROI)
Given all the above points User Experience ensures the user’s needs are fulfilled. User experience testing will ensure that users have a positive experience. It will ensure to keep your customers loyal to your brand.
At Pro – Test we use the latest tools to provide the best user experience. We offer superior user testing services.
- Qualitative and Quantitative Testing
- Qualitative Behavioural User Testing
- Qualitative Attitudinal User Testing
- Card Sorting
- Focus Groups
- Heat Maps
Few examples from our Performance Testing checklist:
- We use an extensive set of automated testing tools like A-Checker, Wave Evaluation Tool, JAWS, Color contrast analyser and many more.
- Check if the tabs are sensibly arranged to ensure an effortless navigation?
- If highlighting is viewable with inverted colors? Testing of color in the application by changing the contrast ratio
- If the user can read and understand the content
- If there any known seizures in the design of the content
